ORDER INFORMATION

All orders are shipped via using suitable renowned Third Party couriers. If this is your first order with us, please ensure you enter the correct billing address for the card before proceeding to your payment. This will ensure there are no delays in processing your order. You will receive on-screen confirmation of the order once your payment has been authorised, along with an email acknowledging your order and the address at which the goods will be delivered to. You will be provided with an order reference number, that can be used for any further queries regarding the purchase. In the rare case that we are out of stock of an item or there is a problem processing your payment after authorisation, we will contact you as soon as possible via email or by phone.

 SHIPPING OF ORDERS

“If you buy online with us, you can rest assured knowing that our deliveries are quick and easy! With order tracking, you’ll have your new purchase as soon as possible and without doing much more than pressing a button.”

CANCELLING MY ORDER

If you want to cancel an order placed on the website, please contact us via email at: contact@shopyvision.com. Cancellation of an order shall be entertained only if your order hasn’t already been shipped/ dispatched.